Frequently Asked Questions | Natural Healing Essentials

🌿 What makes your herbs different from other brands? +

All our herbs are 100% wildcrafted, non-hybrid, and alkalizing — sourced directly from their natural African habitat. We follow Dr. Sebi's principles:

✅ No fillers, additives, or preservatives
✅ Non-GMO and chemical-free
✅ Harvested ethically and sustainably
✅ SAHPRA registered facility

🍵 How do I prepare the herbs? +

For teas (leaves and flowers): Steep 1-2 teaspoons in hot spring water for 5-10 minutes.

For decoctions (roots and bark): Simmer 1 tablespoon in 3 cups of spring water for 15-20 minutes.

For sea moss gel: Soak 12-24 hours, rinse, blend with fresh water, refrigerate. Take 1-2 tablespoons daily.

💡 Tip: Always use spring water — never tap, distilled, or reverse osmosis water.

⏰ How long until I see results? +

Most customers report: Week 1-2: Increased energy | Week 3-4: Clearer skin | Week 6-8: Reduced inflammation | Week 10-12: Significant improvement in chronic symptoms.

🚚 Do you ship across South Africa? +

Yes! We ship to all 9 provinces via PAXI (Pep Stores) - R99 (FREE over R750) or BOB GO door to door - R149. Orders process within 1-2 business days.

💵 What is your return policy? +

30-day money-back guarantee. Contact us within 30 days for a full refund (excluding shipping). Herbs must be at least 75% full.

💧 Why spring water? Can't I use tap water? +

Tap water contains chlorine, fluoride, and chemicals that interfere with the herbs' electrical properties. Distilled water is "dead" — it leaches minerals. Spring water is alive with natural minerals and the correct pH.

⚠️ Are there any side effects? +

Some people experience mild detox symptoms (headaches, fatigue, skin breakouts) as the body releases stored toxins. These typically last 3-10 days. Drink more spring water to reduce symptoms.

🤰 Can I take herbs while pregnant or nursing? +

Nettle Leaf and Red Raspberry Leaf are generally safe during pregnancy. Many other herbs should be avoided. Always consult your healthcare provider before taking any herbs while pregnant or nursing.

💊 Do your herbs interact with medications? +

Some herbs may interact with blood thinners, diabetes medications, blood pressure medications, and thyroid medications. Always consult your doctor or pharmacist before starting any herbal protocol.

🏷️ Do you offer wholesale pricing? +

Yes! Minimum order R2,500. Email wholesale@NaturalHealingEssentials.Africa with your business details for a wholesale account (20-40% discount).