← Back to Home

Shipping Information

Proudly shipping across South Africa

🚚 FREE SHIPPING — Orders over R750 qualify for FREE PAXI shipping! Add more herbs to your cart to unlock this offer.

📦

PAXI (Pep Stores)

R99

Delivery time: 3-7 business days

How it works: Your package is delivered to your chosen Pep Stores location. You receive an SMS with a collection code. Present your ID and code to collect.

Coverage: All provinces — 3,000+ Pep Stores nationwide

🚐

BOB GO (Door to Door)

R149

Delivery time: 2-5 business days

How it works: Your package is delivered directly to your physical address. You'll receive tracking information via email/SMS.

Coverage: Major cities and towns nationwide

Order Processing Times

Order cutoff: 12 PM SAST on business days
Processing time: 1-2 business days
Tracking information: Sent via email and SMS once your order ships

Frequently Asked Questions

How do I collect my PAXI order?

You will receive an SMS with a 6-digit collection code
Go to the Pep Stores location you selected during checkout
Bring your ID and the collection code
Sign for your package

Note: Packages are held at Pep Stores for 7 days.

What if my package is lost or stolen?

If your PAXI package is confirmed lost by the courier, we will reship your order at no cost. For BOB GO deliveries, we recommend shipping to a secure address.

💬 Questions about your order? Contact us on WhatsApp at +27 68 349 9480 or email info@NaturalHealingEssentials.Africa. Please have your order number ready.

Continue Shopping →

Free shipping on orders over R750 via PAXI